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Is sales and/or VAT tax included

FACS reserves the right to assess applicable taxes as required by local law. Depending on location, customers may be charged transaction taxes when purchasing a FACS account.

 The basics

  • Your company address is used to determine the correct tax rate, if applicable.

  • Prices shown on our website do not include sales tax or value-added tax.

  • Account Administrators, or Billing role users, can update the company address and other billing details from the Billing page.

U.S. sales tax

U.S. accounts may be subject to state and local sales taxes. The postal code entered for your Billing contact company address determines whether your account is subject to tax, and the applicable state and local tax rates. Sales tax charges are included as a line item on your billing statement or invoice.

Where sales tax is assessed:

  • Arizona

  • Connecticut

  • Colorado*

  • District of Columbia

  • Hawaii

  • Chicago, Illinois**

  • Iowa

  • Kentucky

  • Louisiana*

  • Maryland

  • Massachusetts

  • New Mexico

  • New York

  • Ohio

  • Pennsylvania

  • Rhode Island

  • South Carolina

  • South Dakota

  • Tennessee

  • Texas

  • Utah

  • Vermont

  • Washington

  • West Virginia

*Only certain local jurisdictions. **Lease Transaction Tax.

 

Request an exemption

If your company is tax exempt, please follow the steps below. 501(c)(3) status from the IRS is not sufficient proof of state or city sales tax exemption.

  1. Add FACS’ full name and address to your tax exempt certificate: Field Automated Communication Systems, LLC, 3825 Happy Valley Road, Lafayette, CA 94549, USA.

  2. Send your current and signed sales tax exempt certificate to accounting@facsware.com, and include your FACS Account Name (found on the Account Settings / General page).

Value-added tax

FACS will charge value-added tax (VAT) or Goods and Services Tax (GST) on electronic services. Whether you’re charged VAT or GST on your purchases depends on your billing address and how you use FACS.

 

If you have any questions, or need additional assistance, please reach out to our support team at support@facsware.com and we will be happy to assist you.