---
title: How to manage email notifications
description: Email notifications are controlled within the User Preferences > Notifications area.
---

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# How to manage email notifications

## Email notifications are controlled within the User Preferences \> Notifications area.

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### Notification Triggers

There are three actions which can trigger an email notification. Some triggers, like adding a Comment, can be controlled by the User who is performing the action.

| **Trigger Event** | **Notification Type** |
| --- | --- |
| ![](https://support.facsware.com/hs-fs/hubfs/image-png-Jun-13-2025-04-01-17-6310-AM.png?width=192&height=72&name=image-png-Jun-13-2025-04-01-17-6310-AM.png) | New entry Published |
| ![](https://support.facsware.com/hs-fs/hubfs/image-png-Jun-13-2025-04-01-44-0528-AM.png?width=254&height=72&name=image-png-Jun-13-2025-04-01-44-0528-AM.png) | Existing entry Workflow updated |
| ![](https://support.facsware.com/hs-fs/hubfs/image-png-Jun-13-2025-04-02-49-1058-AM.png?width=670&height=217&name=image-png-Jun-13-2025-04-02-49-1058-AM.png) | Comment Added or Edited |

 

### Notification Control

Receipt of email notifications can be controlled on a user-by-user basis, under the User Preferences \> Notification menu area. Notifications will only be received if 1) the User who performs the trigger action elects to generate a notification and 2) the receiving User has notifications enabled for that Document/Project/Trigger event. 

![User Preferences - Notifications](https://support.facsware.com/hs-fs/hubfs/Support/Knowledge%20Base%20Files/Getting%20Started/User%20Preferences/User%20Preferences%20-%20Notifications.png?width=670&height=1088&name=User%20Preferences%20-%20Notifications.png)

Notifications can be controlled by Project, Document Template and Trigger Event. Set the corresponding switch to true (colored) to receive a specific notification. 

By default, all notifications are enabled for each new User. To turn off all notifications, click the 'All notifications' switch at the top of the Notifications page.

 

### Location

User Preferences \> Notifications

 

If you have any questions, or need additional assistance, please reach out to our support team at [support@facsware.com](mailto:support@facsware.com) and we will be happy to assist you.

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