Click the Forgot Password link on the Login page to start the password reset process.
Click the Forgot Password link at the bottom of the Login page to start the Password reset process.
Enter your email address and then click Submit. The system will confirm an e-mail has been sent if a valid email address are entered.
IMPORTANT: Enter the email address associated with your FACS User Account.
Click the 'Reset Password' link in the email provided. Please ensure to check your Spam, Clutter or Junk folder as sometimes this automated email ends up there.
To complete the password reset, enter your new password twice and click Reset password. You can now log into the FACS Platform with your new password.
If you have any questions, or need additional assistance, please reach out to our support team at support@facsware.com and we will be happy to assist you.