What's new in Release Version 1.16.0

 Key Highlights & New Features

1. Self-Service Subscription & Billing Management

Account Administrators now have full visibility and control over their FACS subscription directly within the platform.

• Dedicated Billing Hub: A new Billing section is now available under Account Settings → Billing, consolidating subscription details, billing contacts, and payment options into a single view.
• Subscription Overview & Manage Flyout: View your current plan (Standard vs. Pro), renewal dates, and real-time counts of active annual and monthly licenses. The new Manage Subscription flyout makes upgrading and seat adjustments quick and seamless.
• Instant In-App Upgrade to Pro: Standard plan accounts can upgrade directly to Pro with a single click. Upgrading immediately unlocks Pro features—including File Cabinet, Document Library, List Library, and Reviewer roles—with automated prorated billing adjustments.
• Add-On Services: Easily purchase Onboarding and Training packages directly from the Manage Subscription flyout.
• Purchase Additional Annual Licenses: Add annual licenses at any time through the subscription flyout with automatic proration and smart seat allocation.

2. Payment Method & Invoicing Enhancements

We have modernized payment workflows to provide transparent, automated invoicing and receipt delivery.

• Multi-Method Payment Support: Save and manage Credit Cards, Bank (ACH) accounts, and Invoice billing methods during registration, from Account Settings, and within the subscription flyout.
• Automated Invoices & Payment Receipts: Invoicing contacts receive itemized invoices for subscriptions and add-on services, as well as automatic email receipts upon payment confirmation.
• Standardized Billing Address Layout: Updated the Billing Contact layout in Account Settings to match the registration flow.

3. User Management & Billing Safeguards

To prevent unexpected charges, the platform now provides proactive warnings and protections around user seat allocations.

• Billing Impact Prompts: Administrators are now alerted before completing actions that would require provisioning an additional paid license:
  • Inviting New Users: Prompts confirmation when adding paid roles if all prepaid annual seats are in use.
  • Reactivating Inactive Users: Warns when restoring inactive users to a paid role without available seats.
  • Role Upgrades: Warns when changing a user from a free role (e.g., Read Only) to a paid role (e.g., Account User or Administrator).
• Guest User Protection: Guest collaborators invited from external partner organizations are automatically recognized and will not trigger license charges on the host account.
• Activation-Based Billing: User billing charges now trigger upon user account activation rather than initial invitation dispatch.
• Simplified Annual Renewal Conversion: Annual licenses convert flexibly to monthly billing at renewal if not repurchased, preventing unwanted commitments on unused seats.
• Account Role Auditing: Resolved permission validation discrepancies between Account Administrator and Project User roles.

4. Account Management & Downgrade / Deletion Lifecycle

Clear, structured controls have been added for account lifecycle management.

• Account Deletion Safeguards: Added a dedicated Delete Account option under Account Settings → General featuring clear confirmation dialogs and an automated 2-step deactivation and grace period workflow.
• Support-Assisted Downgrades: Established an automated workflow for plan downgrades that smoothly transitions user roles and archives Pro-only resources while preserving data integrity.
• Delinquency Protections: Automated background alerts to prevent unexpected service interruptions on past-due accounts.

 Enhancements & Safeguards

• Catalog Field Configuration: When reusing existing List Catalog fields across lists, source list definitions and options remain locked to ensure data consistency 

Bug Fixes & Stability Improvements

• Single Checkbox Catalog Fields: Removed the unnecessary "Set field as required" toggle from Single Checkbox fields in the Catalog to eliminate configuration confusion 

If you have any questions, or need additional assistance, please reach out to our support team at support@facsware.com and we will be happy to assist you.