How do I create a User Account?

Users create their User Accounts after they are Invited to join the Platform.

Once a User is invited to join an Account, they receive an Account Invitation email like the one above. Clicking the 'Accept Invitation' within the email will direct them to the Create User Account page.

TIP : Some email providers may require you to hit 'trust sender' for the Accept Invitation button to display. This option often looks like this:

If you need assistance adding no-reply@facsware.com to your Safe Sender list, please see our help article here that provides detailed steps on this topic.

Create User Account

All fields on this page are required. Even if your Account does not use certain features, like digital signatures, a value must be entered so that if the feature is used in the future the User profile has a value.

Once the User Account has been created, the User is directed to the Login screen to access the Platform.

If you have any questions, or need additional assistance, please reach out to our support team at support@facsware.com and we will be happy to assist you.